Smart WiFi EU socket that can be controlled with your smartphone. Connection via WiFi (2.4GHz), no hub required.
2x Smart WiFi EU socket
Manual
Smartphone with iOS (10.0 or higher) or Android (5.0 or higher)
WiFi 2.4GHz connection
Before getting started
Make sure your phone or tablet is connected to a 2.4GHz WiFi network. This product does not work on a 5GHz WiFi network. To install this product you will need your WiFi network name and WiFi password.
1. Trust WiFi App
A Download the Trust WiFi App from the App store or Google PlayStore.
B Open the App. When using the App for the first time you have to register a new account.
2. Install the socket
A Place the socket in a power outlet.
B Press and hold the button on the socket for 6 sec, until the LED on the socket starts flashing rapidly.
3. Connect the socket
Login to the Trust WiFi App and press “Add device” or press the (+) icon in the upper right corner. To connect the socket follow the onscreen instructions.
Reset Socket
To reset the socket press and hold the button on the socket for 6 sec, until the LED on the socket starts flashing rapidly.
To reset the socket press and hold the button on the socket for 6 sec, until the LED on the socket starts flashing rapidly.
Unfortunately, we do not have service centers to repair products.
A defective product should be replaced by your point of purchase during the warranty period.
We offer a 'return to retailer' warranty on our products. In case of a defect, you can return the product to your retailer with failure description, proof of purchase and all accessories. During the warranty period you will receive a replacement product from the retailer if available. For full warranty conditions you can consult: https://www.trust.com/support/warranty
Please check our FAQs first, chances are you'll find the answer there.
Couldn't find the answer in the FAQs? Fill out the form below with as much information as possible and one of our help-desk staff will respond at the earliest opportunity. Our messages are answered in the order they are received.
After submitting the form a confirmation message will be displayed with your reference number. The confirmation will be sent to your email address at the same time as well. If you have not received the confirmation message, please check your spam or junk mail folder. Otherwise, fill out the form again with your correct e-mail address.